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Leadership 6 Comments

To Be An MVP You Must Be Familiar With Every Position ~ Not Just Your Own

When I was in high school, I worked for Liberty Market, a grocery store in East Boston. Liberty Market was owned by the Lombardo family, and they had a few locations. I started out as a bagger in the Orient Heights location and worked for the Lombardos up until college. Over the course of three […]

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Relationship Architecture 5 Comments

Winning the Customer On Sale Now

Lou Imbriano’s Winning the Customer is on sale now. Get your copy today at one of the following retailers:   Check out Author Lou Imbriano discussing his new book, Winning the Customer, in this exclusive McGraw Hill book trailer.  

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Be Present 6 Comments

Grass – Sidewalk – Grass; Nothing But Window Dressing

Grass, sidewalk, grass – Growing up, my buddy, Steve Szymanski, and I always talked about the type of neighborhood we wanted to live in when we got older, when we “made it”. We both grew up in East Boston, and the notion of grass, sidewalk, grass meant that you were successful; that you “made it”. […]

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