You are invited to join the Boston Business Journal as we host Lou Imbriano, author of Winning the Customer, for an inspirational presentation and book signing.
Relationship Architecture: Winning the Customer
Wednesday, September 28, 2011
MCLE, Inc. 10 Winter Place
Boston, MA 02189
7:30 – 10:00 a.m.
For more event details and to register click here.
This presentation is geared towards anyone who generates revenue for an organization including sales teams, CEO’s, all C-Level individuals and anyone in a leadership position.
At this event you will learn how to:
-Properly structure your team
-Identify and understand your consumer base
-Transform your business from transactional to relationship-oriented
-Build unbreakable relationships by connecting with people in meaningful ways
-Utilize relationships to maximize the spending of all of your customers
-DELIVER in every customer encounter
-Engage companies and individuals to ensure results
-Determine prospects that have real potential
Cost is $95 per ticket. Single ticket includes: A copy of Lou Imbriano’s new book, Winning the Customer, a 1-year subscription to the BBJ and continental breakfast. Space is limited.
Event Schedule:
7:30 – 8:30 a.m. – Registration/Networking/Book Signing
8:30 – 9:30 a.m. – Presentation
9:30 – 10:00 a.m. – Book Signing
For more info, contact Shelby Baker at 617-316-3207 or sbaker@bizjournals.com