Problems arise every day, both personally and professionally. That\u2019s just life. Once you accept that there will be issues in your life, it will be much easier to deal with them when they arise. One of the biggest problems people have is that when issues occur, a majority of folks are paralyzed by them. People focus on the problem, fixate on the issue and get caught up with being in the middle of a crisis. I have had many employees over the years; typically, when a problem occurred, the initial response was, \u201cthis is wrong\u201d \u2013 \u201cwe shouldn\u2019t do it this way\u201d \u2013 \u201cI don\u2019t like that it\u2019s this way.\u201d<\/p>\n
When employees responded to me this way, I either sent them away or sent them packing. The response that should have occurred was (and is), \u201cif we alter this and do it this way, it will prevent that from happening again.\u201d My current staff isn\u2019t allowed to complain, they can only provide solutions to problems. Well, I guess they can complain, but that\u2019s when I stop listening. However, when they come to me with great ideas and solutions, then I\u2019m all ears. Every person and organization can improve how they operate. That\u2019s just fact. But until there are more optimal solutions, shut up and find a way to make things better.<\/p>\n
I love the saying, \u201cyou can\u2019t rock the boat when you are rowing it,\u201d because it perfectly captures what I am describing. In any relationship that you possess, when the \u201cyou know what\u201d hits the fan, there\u2019s an absolute opportunity to rise to the occasion and provide the aid necessary to come to the rescue. In Relationship Architecture, there are many characteristics that epitomize what it takes to build a remarkable relationship, but if you can bring solutions to a situation, you are truly able to forge great relationships.<\/p>\n
My buddy, Lenny, is an unbelievable Relationship Architect. He\u2019s a true \u201croll up your sleeves, help you solve a problem\u201d kind of guy. He\u2019s not a big business tycoon; he has had no formal training on how to develop new relationships and maintain old ones \u2013 he just gets it. When someone needs help, he is there to provide assistance. It\u2019s a great separator in the Relationship Architecture business. It\u2019s something people never forget. I mentioned creating memorable moments in the past \u2013 this is a no cost, no frills way of being ingrained in the minds of others.<\/p>\n
In the northeast Mother\u2019s Day flood of 2006, Lenny displayed all that I am referencing above. The water level was at the highest it has been in 100 years at the lake \u2013 so much so, that the floodwaters entered our house and water was over the beds. It was a disaster \u2013 but before anyone could think, Lenny had everything out of the house. He had one crew ripping out the walls and another crew drying, dehumidifying and cleaning. The drying crew literally baked the house and removed all the moisture. Then, Lenny took the bull by the horns, and before we knew it, the house was fixed and better than before.<\/p>\n
Lenny is not a contractor. Lenny was not getting paid. Lenny didn\u2019t want anything in return. He was just a friend providing solutions and helping a bud out. Lenny is The Man. If you want to build great relationships \u2013 without any agenda or ulterior motives \u2013 be like Lenny. By the way, everyone needs a \u201cLenny\u201d, and if you act like he did, you will be a hero in someone\u2019s life. Something they will never forget. I can never say no to Lenny because of his unselfish commitment to me. Lenny, thank you \u2013 you are a true solution-finder and because of that, a consummate Relationship Architect.<\/p>\n
Do you have it in you to be a \u201cLenny\u201d?<\/p>\n","protected":false},"excerpt":{"rendered":"
Problems arise every day, both personally and professionally. That\u2019s just life. Once you accept that there will be issues in your life, it will be much easier to deal with them when they arise. One of the biggest problems people have is that when issues occur, a majority of folks are paralyzed by them. People […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[190],"tags":[],"class_list":["post-339","post","type-post","status-publish","format-standard","hentry","category-relationship-architecture"],"_links":{"self":[{"href":"http:\/\/louimbriano.com\/index.php?rest_route=\/wp\/v2\/posts\/339","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/louimbriano.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/louimbriano.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/louimbriano.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/louimbriano.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=339"}],"version-history":[{"count":3,"href":"http:\/\/louimbriano.com\/index.php?rest_route=\/wp\/v2\/posts\/339\/revisions"}],"predecessor-version":[{"id":1644,"href":"http:\/\/louimbriano.com\/index.php?rest_route=\/wp\/v2\/posts\/339\/revisions\/1644"}],"wp:attachment":[{"href":"http:\/\/louimbriano.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=339"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/louimbriano.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=339"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/louimbriano.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=339"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}