Guest post by Stan Phelps, Author of What’s Your Purple Goldfish? (launching 1/11/12)         Tying the bow is just as important as the gift One the most effective ways to differentiate your product or service, improve satisfaction and drive positive word of mouth is through gifting. Giving little unexpected extras to exceed […]

Have you ever noticed that when there is slight moisture on a retaining wall, even if it’s just a bit damp, it typically turns into drops of water? The leak starts as a drip, and over the course of time, the drip becomes larger. Before you know it, there is a little leak. Then the […]

Back in the early nineties, before we had kids, Patricia and I and all of our friends quite often met up for ski weekends. My buddy, Snax, had a share in a ski house in New Hampshire and he would invite us to come up and join the group.  We had a lot of great […]