Quite often, I talk about credibility and how it is crucial to establishing trust in a relationship. It really is the core of what solid Relationship Architecture is all about. Whether you are making promises to your kids or statements to business colleagues, when the words flow off your tongue and out of your mouth, […]

I’m sitting at my son’s swim meet, in the lobby of the pool, and there is this boy slamming toys down on the floor, just being a total menace. Where are this kid’s parents? Why are they not paying attention to him? Why are they allowing him to behave this way? I’ll tell you why […]