How To Turn Your Customers Into Fans

Here’s a piece I wrote for Huffington Post that I thought I would link to so you could check it out. I hope you enjoy it. As someone who comes from the sports and entertainment world, I view consumers from a different perspective than those who work in most “mainstream” businesses. In our industry, consumers […]

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Winning the Customer ~ On Sale Now

Winning the Customer is all about how to maintain and grow relationships to maximize revenue. We talk about three key areas: 1. Organizational structure and systems—The Marketing Playbook 2. Relationship building—Relationship Architecture 3. Closing business—The Revenue Game. In order to ensure that your company maximizes revenue, all three areas must work harmoniously together. The first […]

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