His name was Anthony Emilio Fatalo, the second son of Italian immigrants. Her name was Rosaria Buonasaro, the first daughter of a man from Salerno, Sicily and a woman from Avellino, Italy. You don’t know them. You probably have never heard of them, unless, of course, you read my blog religiously. To me, they are […]
read moreDon’t Be A Thread Puller
It was just after midnight. Patricia and I had just finished watching a movie, and the notion of sitting in the hot tub before bed became appealing. So I went out to the deck, opened up the cover and submerged myself into perfectly heated, 103-degree, crisp, clean, chlorinated water. I immediately felt relaxed and settled […]
read moreThe Customer Class System Fallacy
I would like to explore a notion that was introduced to me many years ago by someone whom most people would classify as successful and rich. He explained to me that customers have to be treated according to a class system, the same way that societies were set up over the course of history. The […]
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